Award Winning Customer Service and Support

At Brady's Business Systems, our customer’s productivity and satisfaction are truly our top priorities. To this end, we go to great lengths to ensure timely, efficient, effective, and courteous customer service.

Our award-winning Service Department, comprised of technicians, certified network engineers, and technology consultants, are experts in their fields. Through ongoing education and training, these men and women are continually deepening their knowledge and skills, earning the latest accreditations and manufacturer certifications.  Our employees leverage their comprehensive knowledge to provide you with the singular technical assistance Brady's Business Systems is known for. We are immensely proud of their achievements and honored to be able to share their unique expertise and experience with you.

We are similarly proud of the contributions of Brady's Business Systems’s exceptional Customer Support Team. Our dedicated clerical professionals, in-house technicians, and branch managers ensure your continuing satisfaction with their friendly, knowledgeable, and personal attention.


Want more information? Have an equipment-service suggestion? We can set up a regular maintenance schedule for all of your office equipment, such as printers and copiers, in one cost-effective package, keeping them running in top condition and reducing the likelihood of major equipment failures and costly downtime.

Need Service Now?

If you are already a Brady's Business Systems customer, your equipment will likely have already been tagged with one of our Equipment ID numbers. It can be typically found on a sticker somewhere near the main power switch.

If your equipment has not yet been tagged with one of our ID numbers and/or you are not yet a Brady's Business Systems customer, please complete the form below and we can get started.

If you prefer, you may also contact us by phone, email, or chat by using the instant chat/automated attendant located in the bottom right of this page. Our phone number is shown in the footer if you'd simply prefer to give us a call.

Service Repair Request Form


Meter Reads

To submit Meter Reads, please fill out the form below. Additionally, if you need any assistance, you can call us at (800) 369-2679 or visit our contact page for additional ways to reach us.