Who is Brady's Business Systems?

Brady’s Business Systems is a locally owned, independent dealer of high-tech office equipment. 

We provide local businesses with the industry’s best technology services & solutions, including hardware, software, managed print and managed IT services. With offices in Grand Blanc, Saginaw & Port Huron, we proudly serve the Great Lakes Bay Region, Thumb, and surrounding areas.

At Brady’s, we work in partnership with our customers and prospects to analyze their needs. By utilizing this approach we are able to offer technology solutions to small and mid-sized businesses that are more normally only available to fortune 500 companies.

Brady’s is ranked among the top 100 servicing dealers in the nation. When you partner with us you are not only supporting your local community, you’re working with one of the best servicing dealers in the United States. It’s one of the many ways we work to save you time and money.

We stand firm in our commitment to excellence and are confident we can exceed your office technology needs.

Our founder and owner, Danny Brady, was the previous owner of Stockton Office Systems. Twenty years of successful operations with Stockton paved the way for Mr. Brady to sell the company to Toshiba in 1998. Shortly after, in 2000, Danny Brady was back! He launched Brady’s Business Systems, which has now grown to represent more than 17 counties in Michigan and is only moving forward.

Our success is a direct result of our team’s dedication to our community of customers, our superior products, and our unparalleled service guarantees. Our one-supplier philosophy ensures that we can take care of all your IT, networking, print, fax, and copy needs. We believe that it is our duty to create and maintain user-friendly, streamlined business systems to guide your company into the future of the “Networked Office Environment.”

About our Pro’s Elite 100 Customer Service Award

Brady's Business Systems Pro Elite 100 Award

Our commitment to achieving PROs Elite 100 certification began with a complete assessment of our current service operations by the PROs executive team.

Our action plan for achieving the PROs Elite 100 benchmark standards for Service Excellence was built off of a comprehensive assessment by the PROs expert staff. Brady’s was found to meet the following criteria:

  • We are committed to executing the action plan and achieving customer benchmarks.
  • We are committed to training our Service Management in advance service management skills.
  • We trained our Executive Team in customer-focused leadership and strategic planning skills.
  • We trained our whole organization in elite customer relations management skills.
  • We taught our Sales Reps how to develop custom solutions based on this certification.
  • We committed to having our service results audited on an ongoing basis by the PROs Elite team.
  • We committed to ongoing coaching in the tactics to ensure our audited customer results remain at or above PORs standards.
  • We annually attend roundtable discussions with other PROs Elite 100 dealers to develop technologies and solutions to resolve strategic issues facing the office imaging customer.
  • We will earn certification annually to ensure that our customers’ ongoing experiences are consistent with the services offered by PROs Elite 100 dealers throughout the United States.

We Pledge To:

  • Communicate efficiently and effectively while providing the best value proposition available.
  • Earn your trust and respect for our knowledge of the office products industry.
  • Provide you with the most comprehensive product line in the most efficient way possible.
  • Provide you with the highest level of service utilizing state-of-the-art information technology.
  • Strive to educate businesses in the areas of efficiency improvements and cost reductions through improved workflows and document management.
  • Implement optimal office printing solutions carefully designed for the digital office in order to achieve significant reductions in the total cost of ownership typically associated with business equipment such as printers and copiers.

Our Team

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Danny Brady

President & Founder

Danny is the Founder and President of Brady’s Business Systems. He’s been working with local businesses for over 30 years and supports numerous charities. He’s committed to sustained growth with a focus on Service, Superior Products and Community. Danny is an avid golfer.

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Polly Bretzke

VP of Operations

Polly manages Brady’s day-to-day operations and Administrative Staff. Polly and her Staff are the backbone of our company and provide invaluable clerical services. She also focuses on strategic planning and our Company goals. Polly was a U.S. Badminton Champion and enjoys spending time with her grandchildren.

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Anthony McDonald

VP of Sales

Anthony is responsible for the direction and management of all sales and business development operations. He currently sits on the Carrolton School Board and is very active and involved in the community. Anthony grew up in Mt. Pleasant, MI where he attended Sacred Heart Academy. He enjoys spending time with his family and golf.

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Peter Avery

Chief Information Officer

Pete is responsible for the technological direction of Brady’s. He supervises our computer specialists & IT workers and heads various IT-related projects. Pete is the host of Talking Tech with Brady’s where he discusses the latest tech news and how it impacts local businesses & consumers alike.

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Dave Carol

Business Analyst

Dave leads our analysis team and helps businesses better understand their technology needs, workflows and costs. He provides Brady’s customers with a complete understanding of their printing & IT environments. Dave has conducted thousands of analysis and has worked in the Imaging and Business Technology Industries for more than 17 years.

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Kyle Cohee

Director of IT Sales

Kyle directs and oversees Brady’s IT sales policies, objectives and initiatives. He also recommends product or service enhancements to improve customer satisfaction and sales potential. Kyle is an avid boater, plays golf and enjoys spending time with his family & friends.

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Mike Fabish

Customer Service Director

Mike oversees customer service and liaisons with third-party service partners for Brady’s customers and has an in-depth knowledge of our products & services. Expertly positioned for overseeing processes for office supply sales and marketing, Mike is also a Lieutenant Firefighter and Sheriff Search & Rescue Scuba Diver and likes to recreationally dive shipwrecks and caverns.

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Mark Forbush

Service Manager (Saginaw)

Mark is based in our Saginaw Office. He performs service duties, supervises and coordinates the activities of our service technicians to insure that all upkeep, inventory and repairs are completed in an efficient manner. Mark is Brady’s most senior staff member and has been with us from the start.

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